At Kingston Pet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, mobile app, pet services, GPS tags, and related services.
1. Information We Collect
We may collect information such as:
- Name, email address, phone number, and account details
- Pet information, including name, breed, age, photos, and care requirements
- Booking, payment, and service information
- GPS and location information when you use Kingston GPS Tags
- Messages, reviews, and other information you provide
- Device, IP address, and website/app usage information
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Connect pet owners with service providers
- Process bookings and payments
- Provide pet sitting, grooming, walking, boarding, and other services
- Provide GPS tracking and lost-pet features
- Communicate with you about bookings, services, and updates
- Improve and secure our website and app
- Prevent fraud and comply with applicable laws
3. Sharing Your Information
We may share necessary information with trusted service providers, payment processors, GPS/technology providers, insurance partners, and pet care providers to deliver our Services.
We may also share information when required by law or when necessary to protect the safety, rights, or security of Kingston Pet, our users, or others.
We do not sell your personal information.
4. GPS & Location Information
If you use a Kingston GPS Tag, we may collect and process your pet’s location information to provide tracking, alerts, and lost-pet recovery features.
You should only share your account or tracking information with people you trust.
5. Data Security
We use reasonable security measures to protect your information. However, no online service can guarantee complete security.
6. Your Choices
Depending on your location and applicable law, you may have the right to access, correct, or delete your personal information and opt out of certain marketing communications.
You can contact us to make a privacy request.
7. Cookies
We may use cookies and similar technologies to keep our website functioning, understand usage, improve our Services, and remember your preferences.
8. Third-Party Services
Our Services may contain links to or use third-party services. Their privacy practices are governed by their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.